SHIPPING & DELIVERY
We are proud to offer free international shipping services to most countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Activmomma (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://activmomma.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
To Moscow in two weeks. Very hard to pull on the leg. High. At 44 size took the biggest and approached just right
As meias são iguais a descrição e foto,ainda estou testando,demorou um pouco pra chegar!
Arrived very fast, about 10 days and not taxed. Ordered pro store send colorful one of each color, am very satisfied. Half press even! Is great for running and pro pedal.
cool
Great, they squeeze enough, let's hope they last.
arrived in time, recommend
Cool. Delight. Life is brighter. Dense with a tightening.
I can surely say it's the best price for for both online and offline stores
Wonderful socks, fit in size, thanks :)
true to the picture
Good product I have bought more times and well, before I buy size L/Xl and they were a little fair (I wear a 45 eu Slipper) this one I bought XXL and it seems to be more comfortable, we'll see after washing it if it ceases. Recommended waiting for price offers has differences of up to 1 euro in this shop.
At 37 Russian and slightly full caviar came up butt. We'll see the effect later. Quality as in the description. Synthetic. My feet hold well.
Such a low cost is a good buy, i liked the store a lot
Fast shipping. Goods compatible with photo and description. Socks dirty!
Good goods quickly and delivered, well crafted and sewn. As described and pictured. It takes long to man the stockings to gets. It work right. Fit extent, have good compression.
по качеству отличные, весьма компрессионные, зоны сделаны весьма точно, на 44 xxl подошёл, но они не для толстых икр, если "широкая кость" или прокачанная могут давить, да и надеть будет трудно.
На размер ноги 45 оделись с трудом, ногу держат хорошо. Для занятия спортом думаю подойдут.
Good socks, are very comfortable foot
All right, I wear 42 T-shirts and I ordered a size L, they fit me perfectly.
fast shipping to Bahrain looks like very good quality didn't try them yet will try them and post again here about the quality of the socks...
In less than a month already and received it is very practical and good quality I recommend it thanks
Good, recommend
The product is as described. The package got there in a month and a half. My leg size is 38 and these socks sat well. The squeeze's right. Refresh your legs. The toes have enough surface area. I warmly recommend the store and product!.
Material very good. Size looks good,'ll try
I loved it, very good finish. The cool color. I recommend it.